Terms and Condition between Client / Traveler and Tales of Africa Safaris Ltd. This is an honored legal agreement binding 2 parties.
When do terms come into place
The terms below are applicable once the client accepts a confirmed quote and itinerary all terms of the safari inclusive. The terms and condition bind both Tales of Africa and the traveler.
How it works
When a client confirms to take up a safari with us, the company requests the clients/ traveler to make a deposit of 30% of the total agreed upon quote. The Balance is paid a month to arrival date.
When a client is traveling during the peak seasons (January – March, June – September & December), we request the client to deposit 40% of the total quote. During these periods there is high competition for gorilla permits in both Uganda and Uganda and gorilla permits must be secured fully.
Tales of Africa safaris accepts payment by both credit card and bank wire transfer. Upon confirmation of your safari, please feel free to request Samantha to offer you the best convenient payment option. Your tours consultant will be in position to provide all the information as regards payments.
Tour / safari cancellation
If the clients must cancel their safari, we request to receive a cancellation notice in writing via email.
All cancellations before 60 days of the safari will receive full refund of money deposits.
All cancellation after the 60 days will lose deposit made
All Cancellations within 59 – 31 days of arrival will be subject to a cancellation charge of 70% of the tour price.
Cancellations within 30 – 15 days prior to arrival will be subject to a cancellation charge of 30% of the tour price.
Cancellations received 15 – 0 days prior to arrival will be subject to a cancellation charge of 100% of the tour price.
Refunds will not be made for any missed services, except for verifiable extenuating circumstances. For verifiable claims to be considered, they must be received in writing within 30 days of cancellation of safari. Any changes in itinerary considered will be based on the actual price of the services involved.
Hotels and Lodges
All hotels, room type(s) and specification are as shown in the final itinerary. Any adjustment should be done before confirmation of tour. Any changes during safari are liable to penalty.
Meals on safari
Meals are planned as represented in the itinerary.
Arrival and return transfers are provided on arrival and departure from airstrip to lodge/camp and only where specified in the itinerary.
Before you travel, please ensure that you consult your personal physician / doctor about anti malaria precautions and other inoculations and vaccinations before travel. Where applicable, please ensure that whilst traveling you carry a valid Yellow Fever certificate.